If you want your business to be the best that it can possibly be, then it’s important to know what your customers think. Whether you are simply looking to make sure you are on the right track, or you are planning fundamental changes that customer opinions could have an influence on, undertaking a customer survey is a valuable business tool.
For companies with customers spread around the world, customer survey translation is an extremely useful service. Recently, a client asked Tomedes to undertake her customer survey translation from English to Swahili, as she had a core group of customers spread across Kenya and Uganda that she wanted to hear from.
Tomedes has a network of professional human translators that operates around the planet 24/7. We never rely on machine translation, so you can always be sure of an accurate translation. In fact, we’re so confident about the quality of our work that we offer a one year guarantee for each and every translation that we produce.
This particular client approached us through the chat service on our website. We quickly responded to her requests for information and were able to provide her with an instant quote for translating her customer survey from English to Swahili. She was delighted with the price we quoted and asked us to proceed with the translation with all due speed.
We used one of our leading marketing translators in Kenya for this project. We always opt for a native speaker of the target language where possible and seek to match the nature of the translation with the individual translator’s skills. For this job, we knew that our Swahili translator had a background in internal marketing, so working on customer surveys was fully in line with his interests and skills.
Within a week we had returned the perfectly translated Swahili version of the survey back to the customer. She was thrilled to have received such a professional and efficient service.
Whatever your translation needs, speak to Tomedes today to find out how our professional human translators can be of service.